Refund Policy

Tee Artistry Return Policy

At Tee Artistry, we take pride in our custom-made t-shirts and want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our return policy below:

Eligibility for Returns

  • Custom-made t-shirts are eligible for return or exchange only if they are defective, damaged, or if there was an error on our part.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process

  • To initiate a return, please contact our customer service team at [contact email] within 14 days of receiving your order.
  • Provide your order number, a description of the issue, and if possible, attach a photo of the defect or error.
  • Our team will review your request and provide further instructions on how to proceed.

Non-returnable Items

  • Gift Cards
  • Customized t-shirts with personal designs that were not defective or damaged upon arrival.

Refunds and Exchanges

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
  • For exchanges, we will send you a replacement t-shirt at no additional cost if your item is defective or damaged.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

  • If you have any questions about our refund olicy, please contact us using the form below.


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